Help & support

ToneLogger is a record-keeping tool for volunteer Fire and EMS departments — log activities, track participation, sign incident reports, and review your run history.

• Sign in with your email (a 6-digit code), Apple, or Google — no password to remember.
• Join your department with an invite link or a department code. A department admin grants access to operational data; signing up alone doesn't.
• Once you're in a department, log activities and view your recent calls and reports.

A truck-mounted iPad can run ToneLogger signed in as the apparatus itself — a shared device for logging calls and checking in crew at the scene, with no personal account on the truck. An officer or admin signs the device in with a one-time QR code:

• On your phone, open the app and go to Admin → “Log in an apparatus.”
• Pick the apparatus from the list and tap “Generate login code.”
• Point the iPad’s Camera app at the QR code on your screen, then tap the banner to open ToneLogger. The iPad is now signed in as that apparatus.
• The code expires in about 10 minutes. Each apparatus has one active device, so generating and scanning a new code signs the previous iPad out.

The shared device can log and edit recent calls and check in any crew member, but it can’t see members’ personal contact details or change department settings — and records it creates are marked as submitted via that apparatus. To sign a truck out, open the device settings on the iPad and choose “Sign out this device,” or remove it from the apparatus list on the web.

When a dispatch comes in, open the call in ToneLogger and choose how you’re responding. Officers and other members see who’s rolling and their estimated arrival on a live map, so everyone knows what’s covered.

• One tap to respond — to the scene, to a specific station, delayed, or not responding — and change or cancel it anytime while the call is active.
• Share your live location while you're responding so others see you en route with a drive-time ETA. It's shared with your department only, only while responding, keeps working with your phone in your pocket, and stops automatically when you arrive or after 15 minutes.
• You decide whether to share your location the first time, and can stop sharing at any point with one tap.
• Respond right from the dispatch notification: long-press it and pick Responding or Not responding without opening the app first.
• A wall-mounted station TV can show active calls, who's responding, and the map — ask an officer to set one up.

A wall-mounted TV can show your department’s active calls, who’s responding, and the live map — read-only, always on, no login. Pairing it is keyboard-free:

• On the TV, open tonelogger.com/tv in a full-screen (kiosk) browser — a mini-PC, Raspberry Pi, or a Fire TV Stick with a kiosk browser app all work well.
• The TV shows a QR code and a 6-digit code. On your phone (signed in as an officer), scan the QR — or go to tonelogger.com/code and enter the code.
• Confirm, name the display, and the TV switches to your department's board automatically. Manage or revoke displays anytime under Config → Displays.
• Keep it on: disable the TV's sleep/screensaver, turn the brightness down, and the board shifts a few pixels periodically so nothing burns in.

Certified NERIS V1 Data Exchange Compatible

ToneLogger passed federal NERIS integration certification — your department’s incidents transmit through a verified data-exchange partner.

NERIS is the federal fire-incident reporting system that replaces NFIRS. If your department has NERIS enabled, ToneLogger gives you a back-office workspace that turns each logged call into a NERIS report — pre-filled from the call (dispatch, times, location, and responding apparatus), so most of the work is already done.

• Open NERIS from the main menu for the worklist of incidents and their status; open one to complete its report.
• Your apparatus are your NERIS “units” — register your stations and apparatus under Config → Stations so reports can reference real NERIS units.
• ToneLogger checks the report against NERIS’s rules as you fill it in; “Validate with NERIS” runs the authoritative check, then an officer submits.
• ToneLogger submits a pending report — your department reviews and approves it in NERIS, where a few less-common modules can be added.
• An existing report opens read-only; click “Edit report” to make changes. Each report keeps an edit history, and an accepted report links straight to the incident in NERIS.

Turning NERIS on for your department (your federal NERIS department id + connection setup) is something we handle with you during onboarding — request a department to get started.

Questions, a problem, or feedback? Email info@legitlogiclabs.com and we’ll help.

Manage your name and sign-in method from Account settings in the profile menu. To delete your account, email us at info@legitlogiclabs.com.

ToneLogger is available on iPhone, iPad, and Android — log activities and review your calls from anywhere.

Review the Terms of Service and Privacy Policy that govern your use of ToneLogger.