Pricing
One flat price per department.
Every feature included.
No per-seat fees, no add-on modules, no surprise renewals. Pick the plan that covers your department’s members and yearly incidents — whichever you reach first sets your plan.
Every paid plan starts with a free trial — for a department of any size. Try it with your real department; when you’re ready to keep us long-term, reach out and we’ll set up billing and your dispatch integration.
Founding departments
Join early, lock in half off — for good.
We’re onboarding our first departments now. Come aboard as a founding department and keep 50% off your plan for as long as you’re with us — in exchange for your feedback as we build. Limited spots, then it’s closed.
Become a founding departmentVolunteer Starter
Small all-volunteer departments getting started.
Sized for
Up to 25 members
Up to 150 incidents / yr
whichever you reach first
- Activity & incident logging
- Roster, participation & reports
- Live week / month / year-to-date stats
Automated dispatch ingestion and NERIS incident reporting come with any paid plan.
Volunteer
Active volunteer departments running a full year of calls.
Sized for
Up to 50 members
Up to 300 incidents / yr
whichever you reach first
- Every feature included
- Automated dispatch ingestion
- NERIS incident reporting
- No per-seat fees
Combination
Combination departments with paid and volunteer staff.
Sized for
Up to 100 members
Up to 1,000 incidents / yr
whichever you reach first
- Every feature included
- Automated dispatch ingestion
- NERIS incident reporting
- No per-seat fees
Career
Career departments running a high volume of calls.
Sized for
Up to 250 members
Up to 3,000 incidents / yr
whichever you reach first
- Every feature included
- Automated dispatch ingestion
- NERIS incident reporting
- No per-seat fees
County & multi-station
Large career departments, county systems, and mutual-aid networks past 250 members or 3,000 incidents a year. Unlimited members, multi-department rollups, and a price we’ll size to you.
No tiers on the features
Every paid plan includes everything.
Paid plans differ only by department size — not by what the software can do. No modules to unlock, no reporting paywall. The free Starter covers the essentials; automated dispatch ingestion and the rest come with any paid plan.
- Activity & incident logging
- Automated dispatch ingestion
- NERIS incident reporting (NFIRS replacement)
- Per-member participation tracking
- Apparatus & roster management
- Member & apparatus availability
- Training & certification records
- Scene crew check-in
- Live reports + CSV export
- Apparatus iPad kiosk
- Web, iPhone, iPad & Android
- Audit log on every change
Questions
Pricing, answered.
- Yes — every paid plan starts with a free trial, for a department of any size. Set up your department, add your members, and try it with real activity. When you're ready to keep us long-term, reach out and we'll set up billing and your dispatch integration. No card up front — and the smallest departments can stay on the free Volunteer Starter for as long as they like.
- No — there are no per-seat fees. Every plan covers your whole roster up to its member limit, so adding members never costs extra. You only move up a plan when your department outgrows the limit.
- The free Volunteer Starter covers the essentials — logging, roster, participation, and reports — for the smallest departments. Paid plans add automated dispatch ingestion (calls flow in from your dispatch system on their own), NERIS incident reporting (the federal NFIRS replacement), plus everything else, and they scale with your usage. Every paid plan has identical capabilities; only the size limits change.
- Your plan is set by whichever limit you reach first — members or annual incidents. A 40-member department running 600 calls a year lands on the plan that covers 600 incidents, even though its roster fits a smaller one. Pick the plan that covers both.
- Incidents are the calls and runs you log over a year. Training, drills, and station-detail entries don't count toward the limit.
- We never cut you off mid-year. If your department consistently runs past a limit, we'll reach out about moving to the right plan at your next renewal.
- Yes. We bill annually and provide a W-9, quotes, and purchase orders for municipal budgets and grant applications (including FEMA AFG and SAFER). Annual invoices line up with the fiscal year.
- Annual billing keeps things simple for grants and purchase orders, and it's how plans are priced above. Monthly is available if you need it, at a small premium — annual saves about two months a year.
See it for yourself
Try ToneLogger before you decide.
Sign up and jump straight into a sample department preloaded with activities, apparatus, and reports — or request a free trial to set up your own. No credit card either way.
The demo is a shared sample department to explore right away. A free trial sets up your own department to use for real.